Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:
- Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
- Display backlight stops working completely
Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.
As reported by Apple on their Exchange and Repair Extension Programs page.
To check if your Macbook is eligible, go to () menu > About This Mac. The following models are eligible for this service program:
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
This program addresses an issue known as Flexgate. Affected Macbook users would experience an issue where the lighting of the display would appear uneven at the bottom. The Verge reported that this was due to a faulty cable connecting the display to the base of the macbook.